Planned maintenance & possible outages

Dear PracticeDent Services users,

Due to a planned maintenance, our services may be unavailable for all locations for a short time this coming weekend, early Sunday morning (July 2nd).

The interruption should last no longer than 2 hours, starting at 01:00 CET.

We apologize for any inconvenience this interruption may cause.

Possible service interruptions on Thursday, Jan. 12

Dear PracticeDent users,

Our services may be interrupted for about 1 hour on Thurstay, Jan. 12 2017, starting at 22:00 CET.

This is due to a scheduled database upgrade, which will ensure a more responsive service.

We apologize for any inconvenience this may cause.

Scheduled Downtime for Service Upgrade

Dear PracticeDent users,

Our services will be interrupted for about 1 hour on Sunday night (30 October), starting at 22:00 CET.

This is due to a scheduled database upgrade, which will ensure a more responsive service.

Additionally, we will be adding a couple of new features:

  1. Users with administrative permissions will be able to delete payments from the Cashbook.
    screenshot_45
  2. We have added a new button in Recalls and Communication – “Add Entire List.” This button will make it easier to add entire collections of recipients.
    screenshot_46
  3. When creating a new appointment in Calendar or Reception, PracticeDent now checks whether the Patient has outstanding Recall notifications. If so, it will allow you to change the status of the Recall notification to Confirmed.
    screenshot_47

We hope that these improvements will make PracticeDent even better for you!

New Homepage This Week

Our new homepage will be launched this week!

NewHome

As we wrote earlier, we have been working on a brand new look for our homepage – not simply meant as a refresh of PracticeDent, but rather, a reflection of our new partnership with Dental Tribune International.

Our new login page will be simpler, lighter and more elegant. As always, our current users will be able to log into the service, while new visitors will have the option to register a PracticeDent account (the “Log In” link will be in the upper right).

Financial Status Indicator

We just added a new functionality to PracticeDent! It may look small on the outside, but it is meant to improve the workflow – mainly when dealing with appointments and patient finances.

We are happy to present to you the Financial Status Indicator!

The Indicator resides on the colored Status Bar of the Appointment Cards (in Calendar and Reception), joining the familiar Appointment Status Icon.

Whenever you click on the Indicator, a small pop-over will appear, displaying an overview of the patient’s Financial Status at your practice – overall balance, deposits, uninvoiced procedures, pending invoices and late payments.

You will find that the Indicator has three distinct states:

  • White $ in a red circle: The patient is late with his/her payments to your practice.
  • Orange $ in a white circle: The patient has pending invoices and/or uninvoiced procedures, but no late payments.
  • Green $ in a white circle: The patient has no pending invoices, uninvoiced procedures or late payments.

The New Appointment Popup and the Edit Appointment Popup have been redesigned and now also contain a Financial Status section, displaying the aforementioned financial details as soon as a patient has been selected for the appointment.

We hope you find the improvements worthwhile and enjoyable!

New homepage

NewHome

We are working on a brand new look for our homepage. This, however, is not simply meant to refresh the look of PracticeDent – rather, it aims to reflect our new partnership with Dental Tribune International.

Our new login page will be simpler, lighter and more elegant, and will, as always, allow our current users to log into the service, while providing new visitors with the option to register a PracticeDent account.

Stay tuned for more!

Scheduled maintenance for system upgrade – 11 May 2016, 22:00 CET

On Wednesday, 11 May 2016, at 22:00 CET, PracticeDent, PatientDent and all related MediCloud services will undergo a scheduled maintenance – we will be upgrading our entire system in order to provide an improved experience to our clients.

The upgrade is expected to last at least 4 hours. During the maintenance window, the services will be inaccessible to all users.

Maintenance

What’s New – August

1. New Features

The Release includes the following new features:

  • Patient Profile: Option to associate files with an existing treatment plan  (All Regions);
  • Patient Profile: Option to associate History and Notes with an existing treatment plan (All Regions);
  • Reception: Next visit, multiple reminders (All Regions);
  • Finances, Invoices – Due Date & Reminder Period (All Regions);
  • Finances,Reports – Revenue Breakdown (All Regions);
  • Finances, Invoices -Credit Note (All Regions);
  • Finances, Deposit and Prepayment automatic invoices creation(All Regions except Bulgaria and Italy);
  • Finances, Invoices, Invoices and ESR Mass Print (Switzerland);
  • Finances, Invoices, Invoices, ESR Details added in the invoice (Switzerland)
  • Finances, Invoices: Proforma &Bezahlt invoices (Switzerland)
  • Communication, Address Book, “Versicherer” section moved from Medical Practice, Lists to Address Book (Switzerland) Continue reading What’s New – August

What’s New – July 2015, Part 2

1. New Features

The Release includes the following new features as:

  • Patient Profile, Treatment and Status, Procedures, Date Completed (All Regions)
  • Communication, Copy&Paste from external source: Formatting not allowed (All Regions)
  • Online Reservation: Customizable “Reason for visit” field (All Regions)
  • Planner: Public Holidays and Reasons for Absence (All Regions)
  • Finances, Invoices: Bank Information Added in the invoice print-out (UK)

Continue reading What’s New – July 2015, Part 2

What’s New – July 2015

1. New Features

The Release includes the following new features as:

  • Finances, Cashbook: Transfer funds from one account to another;
  • Finances: Invoice Mass Printing;
  • Finances, Invoices Possibility to export reports in a CSV format
  • Procedures, materials and invoices: New Fields -List price, Price without discount and total price;
  • Recalls: Automatic change of recurrent recalls from “Confirmed” to “Open”

Continue reading What’s New – July 2015